Türkiye

About us
Our journey, which began in 1996 in Kartal, Istanbul, continues to grow with 27 years of retail experience. Today, we move forward with confidence, with 100 stores, over 3,000 team members, 2.7 million customers, and a social media community of 5 million



In this exciting journey we embarked on in 1997, we continue to grow and evolve with 27 years of industry experience and expertise. What started as a 50-square-meter store in Kartal, Istanbul, has now expanded to over 100 stores in 50 different cities across Turkey, along with our international franchise partners. Our goal is to expand our brand both domestically and to reach more customers in the Middle East and Balkan markets.

As a brand that carefully designs products for mothers, babies, and children, we continue to cater to both the 0-14 age group and mothers. With our wide product range and high-quality standards, we strive to offer the best service. Our customer-centric approach ensures that we never compromise on the quality of our products or the services we provide.

Collaborating with our production facility and over 400 high-quality suppliers, we take pride in offering our customers the most trendy products. With our commitment to growth and innovation, we have introduced brands such as Civil Baby, Civil Girls, Civil Boys, Civil Socks, Civil Toys, Civil Class, Civil Sports, and Civil Boots. Additionally, we aim to maximize customer satisfaction with our Kujju, Baby Enzo, and Baby Force brands in the baby care and equipment categories.

Through our online sales channel, mobile app, wholesale operations, and extensive store network, we continue to connect with customers across Turkey and around the world.

For us, being a brand is not just about selling products; it’s about being a family. We are delighted to see our customers as part of our family and to be by their side in every moment of their lives.



Our Mission

We are committed to providing a reliable and high-quality experience in physical retail with our own equity resources and high standards. With our team’s friendly and customer-focused approach, we strive to add value to every customer’s life and exceed their expectations. By prioritizing customer satisfaction at the highest level, we continuously improve to enhance the shopping experience for mothers, babies, and children.



Our Vision

With our extensive retail network and efficient online sales channels, we aim to meet our customers' needs completely by maintaining high-quality standards and offering trendy products at affordable prices. We prioritize customer satisfaction as our primary goal, striving to be a trusted and innovative brand. By strengthening our leading position in the industry, we will continue to add value to society and make our customers' lives easier.



https://kurumsal.civilim.com/